Privacy policy

Privacy Policy

Last updated: 10 August, 2026

This Privacy Policy describes how Kitchevo (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our store or otherwise communicate with us (collectively, the "Services").

By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Personal Information We Collect

When you visit the Site, we collect certain information necessary to process your purchases and improve your shopping experience for our kitchen gadgets:

Information You Provide Directly: This includes your name, shipping address, billing address, payment information (such as credit card numbers or mobile wallet details), email address, and phone number.

Information Automatically Collected: When you access our website, we automatically collect certain data about your device, including your IP address, web browser details, time zone, and information from cookies installed on your device.

Information from Third Parties: We receive data from our e-commerce platform (Shopify) and secure payment processors to verify and complete your orders.

2. How We Use Your Personal Information

We use the personal information we collect to fulfill your orders and provide top-notch service:

Processing your payments, arranging for shipping, and providing you with invoices or order confirmations.

Communicating with you directly for customer support or order updates.

Screening our orders for potential risk or fraud.

Providing you with targeted advertisements, product updates, or marketing communications (only if you have opted-in to receive them).

3. Sharing Your Personal Information

We do not sell your personal data. We only share your Personal Information with trusted third parties to help us operate our store:

Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Service Providers: We share your details with shipping couriers and payment gateways strictly to deliver your kitchen gadgets and process transactions.

Legal Compliance: We may share your information to comply with applicable laws and regulations, or to protect our rights.

4. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, remember the items in your shopping cart, and understand how visitors interact with Kitchevo. We also use tracking tools like Google Analytics and Facebook Pixels to show you relevant advertisements on other platforms. You can choose to disable cookies through your browser settings if you wish.

5. Data Retention

When you place an order through Kitchevo, we will maintain your Order Information for our records unless and until you ask us to delete this information.

6. Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.